For the best experience, please switch to a mobile or handheld device. Our desktop view is coming soon!

Privacy Policy for LeyOak Multiple-Purpose Business LTD

Effective Date: 09/24/2024

1. Introduction

LeyOak Multiple-Purpose Business LTD is committed to protecting the privacy and personal data of its customers and partners. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services across sectors such as general merchandise, boutique services, construction, agro-allied, and information technology.

2. Company Information

  • Company Name: LeyOak Multiple-Purpose Business LTD
  • Business Address: Umuahia, Abia State, Nigeria
  • Contact Information: support@leyoak.com

3. Data Collection Practices

We collect the following types of personal information:

  • Personal Identifying Information: Name, address, email address, phone number, next of kin
  • Financial Details: Bank account details and transaction information (for payment processing)
  • Identification Information: Government-issued ID and other identification documents
  • Employment Information: Employment status and related details

Methods of Collection:

  • Information is collected through secure web forms on our website using HTTPS protocol.
  • Data is provided voluntarily by users during account creation, inquiries, or transactions.

4. Purpose of Data Collection

  • Comply with KYC (Know Your Customer) requirements mandated by government regulations
  • Process transactions: For deposits, withdrawals, and other payment-related activities via Paystack API
  • Provide services to members: To ensure we can offer the best service experience to our customers

We do not use collected data for personalized marketing or customer analysis.

5. Data Sharing

We only share your personal information:

  • With Paystack: For payment processing purposes
  • With government authorities: If required by law or to assist in the investigation of a crime or compliance issue

We do not transfer personal data internationally and limit data sharing to necessary third parties only.

6. Data Storage & Security

Your personal data is stored on AWS Cloud Services, a highly secure platform with the following measures:

  • Data Encryption: All data transmitted between users and our systems are encrypted using HTTPS.
  • Access Control: Access to personal data is restricted based on the role. Users and administrators only have access to data necessary for their responsibilities.
  • Regular Audits: Our systems undergo regular security audits to ensure the protection of your information.

Data Retention:

  • Upon deletion of an account, all personal information is permanently erased from our platform.
  • In cases of banned users, we retain minimal identifying information to prevent re-registration.

7. User Rights

  • Access: Users can view the personal data we have on them via their account profile page.
  • Correction & Deletion: Users can request to correct or delete their information from the same profile page.
  • Opt-Out of Communications: If a user no longer wishes to receive communications, they can delete their account via the profile page.

8. Cookies & Tracking

We use cookies solely to ensure the functionality and efficiency of our website.

We do not use cookies for tracking user behavior or targeting ads.

9. Legal Compliance

We are fully compliant with the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws.

  • Handling Data Breaches: If a breach occurs in any system segment, we will temporarily shut down that segment, initiate a forensic investigation, and notify affected users if necessary.
  • Complaint Mechanism: Users can submit complaints or disputes regarding data usage by contacting us directly at support@leyoak.com.

10. Payment Information

All payments are securely processed through Paystack, a trusted and PCI-DSS compliant payment processor.

  • We only collect the information required by law and necessary to facilitate transactions via Paystack API.
  • Paystack handles all payment-related security measures, ensuring the protection of your financial data.

11. Updates to This Privacy Policy

We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements. We will notify users of any major updates via email or through a notice on our website.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:

  • Email: support@leyoak.com

By using our services, you agree to the terms outlined in this Privacy Policy.